Policies
Substitution Policy
In some instances, our photo may represent an overall theme or look and include a one-of-a-kind vase which cannot be exactly replicated.
Although the actual bouquet may not precisely match the photo, its temperament will. Occasionally, substitutions of flowers and/or containers happen due to weather, seasonality and market conditions which may affect availability. If this is the case with the gift you’ve selected, we will ensure that the style, theme and color scheme of your arrangement is preserved and will only substitute items of equal value or higher value.
If any design elements are of major importance to your order, please include them in the florist instructions at checkout or contact us to ensure availability.
Delivery Policy
Whiskey Wallflower offers local flower delivery throughout Magnolia, Montgomery, Conroe, The Woodlands, Spring, Tomball, Willis, Lake Conroe, and surrounding North Houston areas.
All floral orders are scheduled for delivery based on availability. Same-day delivery is currently unavailable, so we recommend placing orders in advance whenever possible, especially for holidays, sympathy flowers, birthdays, anniversaries, events, and other time-sensitive occasions.
Delivery Scheduling
Customers may select an available delivery date during checkout. While we make every effort to deliver on the requested date, exact delivery times cannot be guaranteed unless specific arrangements have been confirmed in advance.
Holiday periods such as Thanksgiving, Christmas, Valentine’s Day, Easter, Mother’s Day, and other high-volume floral holidays may have limited delivery availability. Ordering early is strongly recommended.
Local Delivery Areas
Whiskey Wallflower provides flower delivery to many communities throughout Montgomery County and North Houston, including:
Magnolia, Montgomery, Conroe, The Woodlands, Spring, Tomball, Willis, Lake Conroe, and nearby areas.
Delivery availability may vary by ZIP code and distance from our Magnolia studio.
Recipient Availability
Please provide a complete delivery address, recipient phone number, and any helpful gate, apartment, business, hospital, or access instructions when placing your order.
If the recipient is unavailable, our driver may leave the flowers in a safe location when appropriate, contact the recipient, leave the arrangement with a responsible person, or return the order for redelivery.
Additional delivery charges may apply if a second delivery attempt is required.
Hospitals, Funeral Homes & Businesses
We deliver flowers to local businesses, hospitals, funeral homes, memorial services, residences, and other approved locations throughout our delivery area.
For hospital deliveries, please confirm that the recipient is still admitted and permitted to receive flowers.
For funeral and memorial deliveries, please provide the deceased’s name, service time, funeral home, church, or memorial location so we can coordinate delivery appropriately.
Floral Substitutions
Because flowers are seasonal and availability changes frequently, substitutions may occasionally be necessary.
We may substitute flowers, greenery, containers, or decorative elements with items of equal or greater value while maintaining the overall style, color palette, and design intention of the arrangement.
Whiskey Wallflower specializes in design-forward, seasonal floral arrangements, so natural variation is expected and each arrangement is individually designed.
Weather & Delivery Delays
Severe weather, road closures, accidents, extreme heat, flooding, or other conditions outside our control may affect delivery schedules.
If conditions make delivery unsafe or impractical, we may contact you to reschedule the order for the next available delivery date.
Questions About Flower Delivery
For questions about flower delivery in Magnolia, Montgomery, Conroe, The Woodlands, Spring, Tomball, Willis, or the Lake Conroe area, please contact Whiskey Wallflower before placing your order.
Refund Policy
All sales are final. We do not accept returns or offer refunds.
Refunds are processed immediately. Please allow 5–10 business days for the refund to appear on your statement.